Help Center
Frequently Asked Questions
How can I request color samples for Poly Adirondacks? Navy Blue and Patriot Blue
You can request color samples by sending an email to customerservice@poly-lumber-furniture.com and list the desired color. The limit is 3 per customer at this time.
How do we clean these chairs? They are outside 24/7
Use this method for a quick clean-up here and there throughout the season — adding in the bleach solution to eliminate any stubborn stains or dirt build-up from the winter months.
Is the polywood smooth finish or grain?
Original POLYWOOD has a smooth finish much like painted wood.
Are fire tables Natural gas compatable?
All our fire tables and fire pits have the option to be used with natural gas as opposed to LP.
Delivery Questions
How long does it take to process an order?
Lead times are vary based on the item and at times the color selected. You will find them on each product page just above the color selection box once you select your color.
Product Questions
What is the weight and dimensions of the Amish Poly 6ft poly park bench/table set?
The Amish Poly 6 ft Poly Park Bench/Table Set measures 6 ft long. Two units placed together in the open position will have an overall depth of 60 inches. Single units measure 6 ft long by 48 inches in depth. Single units weigh 100 lbs each.
Where can I find cushions for the POLYWOOD Folding Nautical High Back Chairs?
You will find seat cushions for the POLYWOOD Nautical High Back Folding Chair on the link below.
Hi, curious how much weight will the bench hold?
The Perfect Choice Classic Standard Dining Height Bench with Back is tested to 550 lbs.
Do you have a page that shows the product in the actual color combinations?
Many of the products we offer have the images available in various color combinations. Unfortunately, not all have that option. Oftentimes, it is helpful to get an idea of what a specific color combination looks like on a product that does offer the photos.
What are the inner dimensions of this planter?
The inner dimensions on the POLYWOOD Garden Planter are 13.19 in w x 12.94 in d.
How much do the POLYWOOD Palm Coast Adirondack chairs weigh?
The POLYWOOD Palm Coast Adirondack Chair weighs 37 lbs.
How much does the POLYWOOD Vineyard bench weigh?
The POLYWOOD Vineyard 60 in Bench weighs 57 lbs.
Which of the available cushions fit these rockers?
The Sunbrella cushions on the link below are designed to fit the Luxcraft Porch Rocker.
What are the colors of the Amish Poly Fan-Back Swivel 9 pc Dining set?
Hi There! The Amish Poly Fan-Back Swivel 9 pc Dining set is such a beautiful set shown in rustic nutmeg on black, however, it is available in the colors you are looking for as the color combination is complete customizable! Our sales team can help with any questions on selecting colors.
Does the table have a hole for an umbrella?
Thank you!
Yes, the La Casa Cafe Garden Dining Set does have a hole for an umbrella. It measures 1.625 inches in diameter and also includes a plug for when an umbrella is not in use.
Customer Service Questions